Content
Transform your customer service experience with our floor training program. We delve into reservation management, table setup, serving techniques, and more, with a strong emphasis on managing customer interactions, understanding allergies, and maintaining a calm and organized service floor.
Table Laying
Table Plan
Reservation Management
Meet and Greet
Order Taking
Floor Management including how to keep calm and organised even at peak times
Allergy Awarness Training
Clearing Away Tables and Stocking Up Plates
Tray Usage
Dress Codes and Professional Presentation
Sales Techniques and Tricks
Serving Techniques
Wine Service Protocol
Efficiency and Prioritisation
Organisation of the Waiting Station
Closing
Safety and Hygiene Management
*We provide all the necessary documents as standart as part of our service.